If you have a problem with goods received contact the Vendor and advise of the problem. Each vendor will have a different return policy and procedure.

If you view the Store page for the Vendor you can learn more about their specific policies.

As your transaction is between you and the vendor and all payment goes to the vendor the Ordena y Recoge Marketplace is not responsible for handling returns.

If you have any questions about our policies please contact us in the contact us section of the Ordena y Recoge Marketplace site.

Each Seller has their own Shipping, Return and Refund and Privacy policy and this is shown on the bottom of each of the Seller's Product pages.